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by Adonta Lee, Medical Office Administration, AA dba Behavioral Healthcare Associates, LLC Finding out weeks, even months after your Mental Health (MH) or Substance Use Disorder (SUD) appointment, that you have an outstanding balance because your insurance company is not in-network with your provider or that you have a deductible, can be a financial hardship. Knowing what your particular insurance plan covers ahead of time can alleviate the unknown, claim denials, and balances that leave you, the policy holder, responsible for the payment. To know this, a simple phone call you to your insurance company will tell you what to expect and perhaps save unnecessary frustration. By calling the member number on the back of your insurance card, you’ll be able to speak to a representative that will give you your specific plan coverage and benefit details. [...]