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Administrative Team

Address: 319 Court Square, Sanford, NC 27330
Phone: 919-292-1464
Fax: 919-292-1471
Adonta Lee, A.A.; Medical Office Administration
Adonta Lee, A.A.; Medical Office AdministrationFront Office Administrative Coordinator
Felipa Benjamin
Felipa BenjaminAdministrative Assistant
Audrey Smith
Audrey SmithPart-time Office Assistant

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Non-urgent, Non-emergency please or give us a call at 919-292-1464.

Navigating Mental Health and Substance Use Disorder Insurance

Finding out weeks, even months after your Mental Health (MH) or Substance Use Disorder (SUD) appointment, that you have an outstanding balance because your insurance company is not in-network with your provider or that you have a deductible, can be a financial hardship. Knowing what your particular insurance plan covers ahead of time can alleviate the unknown, claim denials, and balances that leave you, the policy holder, responsible for the payment. To know this, a simple phone call you to your insurance company will tell you what to expect and perhaps save unnecessary frustration. By calling the member number on the back of your insurance card, you’ll be able to speak to a representative that will give you your specific plan coverage and benefit details.  Although it is rare since the implementation of the Mental Health Parity and Addiction Equity Act and also the [...]

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